The challenges at eat Performance are manifold. A comparatively large assortment, diverse sales channels and a small team are usually not the ideal prerequisites for efficient processes. This is probably due to the sporting ambition that drives the two entrepreneurs to avoid superfluous and costly processes and to constantly improve their own procedures. In the end, however, the effort pays off.
This also led Wilhelm to try SeaTable at the beginning of 2021 and was thrilled from the start. The flexible structure of the online spreadsheet solution makes it possible to capture exactly the information that is needed at the moment. Wilhelm uses SeaTable both as a flexible organizational tool to record and manage all tasks and ideas with his mobile phone, but also to monitor the goods shipments from eat Performance.
With so many packages being shipped every day, there are occasional handling issues. The resulting complaint to the shipping service providers is anything but pleasant and should probably lead to customers simply not complaining or writing off the package. Thus, eat Performance must submit all information such as the recipient, delivery number, and proof of posting in order to even make its claim for a refund of postage. With SeaTable, eat Performance always has all the information at their fingertips and the service providers can't talk their way out of it.
For the future, it is already planned to map further processes in SeaTable. For example, the planning of social media activities or a customer satisfaction survey would be possible. But already today SeaTable has helped the team of eat Perfomance to work easier and faster and to focus on what is in the center of your work: "Pure Paleo Power" for your customers.