Customer Success Manager

We believe that it takes unique people to create a unique product and experience. That's why we are continuously looking for reinforcements for our team to work on the way people will interact with their data in the future.

We attach great importance to finding exactly the right employees for our start-up. Apply and let us find out if we fit together.

We are looking for a Customer Success Manager who is eager to make customers successful with SeaTable. Because SeaTable is a product that needs explanation, which is why we want to take our customers by the hand. Become a leading expert on our product and provide a face to our customers when they sign up. Every customer has individual needs and you will act as a trusted advisor to help them use our product effectively to achieve maximum impact for their business.

What you should bring with you as a Customer Success Manager:

• High motivation and ability to work in a team
• Excellent knowledge of the German language, both written and spoken
• Experience in dealing with customers
• Good presentation and training skills
• Technical affinity
• Enthusiasm for process optimisation and good solutions
• Residence near Mainz

What will you do?

• First contact for new customers
• Contacting new corporate clients
• Individual 1:1 onboarding sessions
• Support in the design of individual customer processes and customer workflows
• Intensive cooperation with the rest of the marketing team

What we offer in return:

• Innovative environment with a wide range of job opportunities
• New challenging tasks every day
• High level of personal responsibility
• Become part of a fast-growing tech start-up from Germany
• Young and challenging team where fun is not neglected
• Good pay with growth potential