Customer Success Manager
Mainz, GermanyWe are looking for a Customer Success Manager who enjoys interacting with customers, being their first point of contact and helping customers get the most out of Seatable.
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We believe that it takes unique people to create a unique product and experience. That's why we're constantly looking to strengthen our team to work on the way people will interact with your data in the future.
We attach great importance to finding exactly the right employees for our start-up. Apply and let us find out if we fit together.
We are looking for a Customer Success Manager who is eager to make customers successful with SeaTable. Because SeaTable is a product that requires explanation, we want to take our customers by the hand. Become a leading expert on our product offer our customers a face when they sign up. Every customer has unique needs and you need to act as a trusted advisor to help them use our product effectively to achieve maximum impact for their business.
What you should bring to the table as a Customer Success Manager:
- High motivation and team spirit
- Excellent written and spoken German language skills
- Experience in dealing with customers
- Good presentation and training skills
- Technical affinity
- Enthusiasm for process optimization and good solutions
- Place of residence near Mainz
What will you do?
- First contact for new customers
- Contacting new corporate customers
- Individual 1:1 onboarding sessions
- Support in the design of individual customer processes and customer workflows
- Intensive cooperation with the rest of the marketing team
What we offer in return:
- Innovative environment with a wide range of possible applications
- New challenging tasks every day
- High level of personal responsibility
- Become part of a fast growing Tech-Startup from Germany
- Young and challenging team, where fun is not missed out
- Good pay with growth potential
Do you recognize yourself? Then send us your CV and tell us why we should pay special attention to your application.